At Glamnailsprofessional, we do our best to process and ship every order as quickly as possible. Below you will find information about the processing, shipping, and delivery of your order.
Orders are processed on business days.
Order processing usually takes 1–2 business days. Once your order has shipped, you will receive a shipping confirmation with Track & Trace.
The average delivery time is 4–7 business days after shipping.
The stated delivery time is an average and not a guaranteed delivery date. The actual delivery time may vary by country, carrier, and order.
Delays can occur, for example, due to:
A delay does not automatically mean that an order has been lost.
After shipping, you will receive a Track & Trace code that you can use to follow the progress of your order.
For international shipments, a package may be transferred to a local carrier during transport. As a result, tracking information may be temporarily limited or may not show a new update for some time.
It may also happen that a local carrier only registers a tracking update once the package has actually entered the local network.
A temporary period without a tracking update does not automatically mean that a package has been lost.
If your order shows no progress for an extended period or the tracking indicates a problem, please contact us so we can investigate the shipment.
We ship internationally.
For international shipments, your order may be handled by multiple carriers. Available tracking information may therefore vary by country and stage of transport.
For some destinations, customs checks, local transport conditions, or other cross-border procedures may affect the delivery time.
Free shipping from:
€40 • £40 • $40 • 300 DKK • 450 SEK
For orders below the applicable free-shipping threshold, shipping costs are shown during checkout.
Always check your address details before placing your order.
Did you discover an error immediately after placing your order? Please contact us as soon as possible via:
info@glamnailsprofessional.nl
If your order has not yet been processed, we will try to change the address if possible.
If the order has already been processed or shipped, we can no longer guarantee an address change.
The customer is responsible for entering the delivery address correctly.
The carrier records the delivery of a package in its own delivery system.
An order may, for example, be registered in the tracking system as:
When the tracking indicates that your order has been delivered but you cannot find the package, please contact us as soon as possible. We can then investigate the available tracking and delivery information.
When a package cannot be delivered to your home, the carrier may take the package to a pickup point.
The carrier determines the available pickup location and the period within which the package must be collected.
Therefore, always check the tracking information and any messages from the carrier when your package has been taken to a pickup point.
When a package is delivered to a pickup point and is not collected within the applicable period, the carrier may return the package.
The same can happen when a package is refused upon delivery.
A package that was not collected or was refused is not the same as a normal return shipment.
Would you like to return an order because you have changed your mind? Accept the order and then follow the return procedure as described on our page Returns & Refunds.
Check your order upon receipt.
Is a product damaged? Please contact us as soon as possible via:
info@glamnailsprofessional.nl
Include your order number and, if possible, add clear photos of the packaging and the damaged products.
Report transport damage before returning a product.
Did you receive the wrong product, or is something missing from your order?
Please contact us as soon as possible via:
info@glamnailsprofessional.nl
Include your order number and clearly indicate which product is missing or was delivered incorrectly. If possible, add photos of the order you received.
Would you like to return an order because you have changed your mind?
Contact us via the contact form or by info@glamnailsprofessional.nl
Don't forget to include your order number for quick and easy processing.
You can find our additional guarantee on the page 100% Satisfaction Guarantee.
Do you have questions about the shipping or delivery of your order?
Please contact us via:
Glamnailsprofessional
Email: info@glamnailsprofessional.nl
Always include your order number when asking questions about an existing order order number.
Frequently asked questions about shipping
Free shipping on orders from:
€40 • $40 • £40 • 300DKK • 450SEK
Orders under this amount incur the following shipping costs:
€4,95 • $4,95 • £4,95 • 37DKK • 56SEK
Yes, as soon as you have placed your order, you will immediately receive a confirmation email and as soon as your product has been shipped, you will receive a shipping confirmation by email. If you have not received a shipping confirmation within 2 days of receiving the order confirmation, please contact us via the contact form.
Absolutely! As soon as your order has been shipped, you will receive a shipping confirmation by email and in it you will find the tracking link.
We ship all orders from a fulfillment center in China. We have deliberately chosen this because from there we can serve our global customers faster. In addition, this is better for the environment because much less transportation is involved. You can read more about this at the top of this page.
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